Frequent Questions

Household
     Rules     

Finance and  Processing 

Section 8 and
Rental Assistance

A request to add a member to your household must be completed with your property manager. Your property manager will determine if you are eligible to add a member to your existing household.

Guests are permitted only for a period of 7 days and/or nights in a 45 day period.

Click here to review the tenant selection criteria for the property you are applying for. Pets may or may not be allowed, with the exception of the need for an assistance animal, which requires verification. A pet deposit may be required.

The number of bedrooms a person can qualify for depends on a variety of different factors within the household.  The maximum number of people permitted in a single bedroom is 2 people.

For example, one person qualifies for a 1 bedroom, two people qualify for a 1 bedroom and a 2 bedroom, and three people qualify for a 2 bedroom and a 3 bedroom (and these three people could not legally live in a 1 bedroom, as they would be above the occupancy limit).

However, there are additional factors which impact how many bedrooms you can qualify for. For example, if it is determined by a doctor that there is a medical need (such as additional space for equipment), one person can qualify for a 2 bedroom unit.

We have 34 properties with 1 bedroom units, 37 properties with 2 bedroom units, and 10 properties with 3 bedroom units. Hestia Heights is our only property which has 4 bedroom units.

Click here for a list of properties sorted by the number of bedrooms they have.

If you have a work order, you can either call us at (207) 951-2274 or place it online through your tenant portal.

If you call in, you do not have to speak with your property manager. If you need help using the portal, click here.

The inclusion of utilities varies by property. Some properties include all utilities, while at others you may pay for heat and electricity, or electricity only. Please refer to the descriptions of properties for more information.

You can do both. If you would like to send a check, we will tell you who to make it out to, as it varies depending on which property you are a resident of.

If you would like to pay online, you need to log in through our tenant portal. PLEASE BE ADVISED, there is a fee for making online payments. If you have questions about using the portal, click here.

Yes. The security deposit’s amount varies by property. Please refer to the property description for more information. If you are applying for housing, you should begin setting aside money now as you will be required to pay your security deposit and rent when you move in.

Some elements of our review process include, but are not limited to, household size, income of the household, credit history, criminal/sex offender history, and landlord history. 

The tenant selection criteria for the property you are applying for is provided on this website which details the policies and guidelines regarding who can and cannot be housed. 

If your application receives a preliminary approval, we will obtain written verification of your income, assets, and any allowable deductions (such as medical and childcare expenses) before a final decision is made.

No. When an application is received, it is logged on the waiting list and a letter is sent to you confirming that it has been logged.

Positions on the waiting list are not provided because there are too many factors involved as to which application is processed when a vacancy occurs. If you have not received a written response 14 days after you send in your application, you may call to inquire if it has been received.

The most important thing is for you to keep us informed if your telephone number or address changes. If we are unable contact you when your application is being considered, we will have to move on to the next applicant.

If the property you have applied for has basic rent units, your Section 8 voucher can be used to assist in paying your rent. Please refer to the property description to determine if a voucher can be used at the property you are applying for.

The property descriptions indicate the properties where vouchers can be used and state the agency that provides vouchers for that area. Those agencies will advise you on the process to obtain a voucher from them.

If a unit does not have assistance, it is a basic rent unit. Regardless of the household income, the rent will be the basic rent established for the development. If 30% of the adjusted monthly household income is higher than the basic rent, the household will pay whatever 30% of the adjusted monthly household income is for rent.

Subsidized rent caps the household’s share of rent at no more than 30% of their monthly income. An elderly / disabled household, meaning a household where the head or co-tenant is at least 62 years of age or disabled of any age, may receive adjustments for medical or handicap expenses. 

Households with dependents may be eligible for adjustments for childcare expenses. In all HUD Section 8 properties, households must pay a minimum of $25 per month for rent regardless of their income or adjustments.

Not all units in rural development properties have rental assistance, so there is a mix of basic rent units and subsidized units within the property. A household paying basic rent could become income eligible for assistance. 

Assistance becomes available due to an assisted household vacating the property or a household losing assistance because they are no longer eligible for it. The assistance is then given to a household that meets the eligibility criteria and process established by rural development. This may result in a current resident receiving the assistance or a vacancy being filled utilizing it.

Federal housing regulations require us to verify income, assets, and allowable expenses within 90 or 120 days of the effective date of your certification. Valid dates vary by the type of property you are being processed for.

Certifications are the review of your income, assets, and allowable expenses to determine your monthly rental amount. An initial certification at the time you move in, and subsequent annual certifications are required for all properties. 

Should your income or family composition change during the year, your lease requires you to report these changes so we can determine if there should be an interim certification to adjust your rent.

                    Household Rules                    

Household
Rules

A request to add a member to your household must be completed with your property manager. Your property manager will determine if you are eligible to add a member to your existing household.

Guests are permitted only for a period of 7 days and/or nights in a 45 day period.

Please review the tenant selection criteria for the property you are applying for. Pets may or may not be allowed, with the exception of the need for an assistance animal, which requires verification. A pet deposit may be required.

The number of bedrooms a person can qualify for depends on a variety of different factors within the household.  The maximum number of people permitted in a single bedroom is 2 people.

For example, one person qualifies for a 1 bedroom, two people qualify for a 1 bedroom and a 2 bedroom, and three people qualify for a 2 bedroom and a 3 bedroom (and these three people could not legally live in a 1 bedroom, as they would be above the occupancy limit).

However, there are additional factors which impact how many bedrooms you can qualify for. For example, if it is determined by a doctor that there is a medical need (such as additional space for equipment), one person can qualify for a 2 bedroom unit.

We have 34 properties with 1 bedroom units, 37 properties with 2 bedroom units, and 10 properties with 3 bedroom units. Hestia Heights is our only property which has 4 bedroom units.

Click here for a list of properties sorted by the number of bedrooms they have.

If you have a work order, you can either call us at (207) 951-2274 or place it online through your tenant portal.

If you call in, you do not have to speak with your property manager. If you need help using the portal, click here.

              Finance and Processing              

Finance and
Processing

The inclusion of utilities varies by property. Some properties include all utilities, while at others you may pay for heat and electricity, or electricity only. Please refer to the descriptions of properties for more information.

You can do both. If you would like to send a check, we will tell you who to make it out to, as it varies depending on which property you are a resident of.

If you would like to pay online, you need to log in through our tenant portal. PLEASE BE ADVISED, there is a fee for making online payments. If you have questions about using the portal, click here.

Yes. The security deposit’s amount varies by property. Please refer to the property description for more information. If you are applying for housing, you should begin setting aside money now as you will be required to pay your security deposit and rent when you move in.

Some elements of our review process include, but are not limited to, household size, income of the household, credit history, criminal/sex offender history, and landlord history. The tenant selection criteria for the property you are applying for is provided on this website which details the policies and guidelines regarding who can and cannot be housed. 

If your application receives a preliminary approval, we will obtain written verification of your income, assets, and any allowable deductions (such as medical and childcare expenses) before a final decision is made.

No. When an application is received, it is logged on the waiting list and a letter is sent to you confirming that it has been logged. 

Positions on the waiting list are not provided because there are too many factors involved as to which application is processed when a vacancy occurs. If you have not received a written response 14 days after you send in your application, you may call to inquire if it has been received. 

The most important thing is for you to keep us informed if your telephone number or address changes. If we are unable contact you when your application is being considered, we will have to move on to the next applicant.

      Section 8 and Rental Assistance      

Section 8 and
Rental Assistance

If the property you have applied for has basic rent units, your Section 8 voucher can be used to assist in paying your rent. Please refer to the property description to determine if a voucher can be used at the property you are applying for.

The property descriptions indicate the properties where vouchers can be used and state the agency that provides vouchers for that area. Those agencies will advise you on the process to obtain a voucher from them.

If a unit does not have assistance, it is a basic rent unit. Regardless of the household income, the rent will be the basic rent established for the development. If 30% of the adjusted monthly household income is higher than the basic rent, the household will pay whatever 30% of the adjusted monthly household income is for rent.

Subsidized rent caps the household’s share of rent at no more than 30% of their monthly income. An elderly / disabled household, meaning a household where the head or co-tenant is at least 62 years of age or disabled of any age, may receive adjustments for medical or handicap expenses. 

Households with dependents may be eligible for adjustments for childcare expenses. In all HUD Section 8 properties, households must pay a minimum of $25 per month for rent regardless of their income or adjustments.

Not all units in rural development properties have rental assistance, so there is a mix of basic rent units and subsidized units within the property. A household paying basic rent could become income eligible for assistance. 

Assistance becomes available due to an assisted household vacating the property or a household losing assistance because they are no longer eligible for it. The assistance is then given to a household that meets the eligibility criteria and process established by rural development. This may result in a current resident receiving the assistance or a vacancy being filled utilizing it.

Certifications are the review of your income, assets, and allowable expenses to determine your monthly rental amount. An initial certification at the time you move in, and subsequent annual certifications are required for all properties. 

Should your income or family composition change during the year, your lease requires you to report these changes so we can determine if there should be an interim certification to adjust your rent.

Federal housing regulations require us to verify income, assets, and allowable expenses within 90 or 120 days of the effective date of your certification. Valid dates vary by the type of property you are being processed for.

Do you have a question that isn't answered here? Give us a call at (207) 947-6795 or contact us below!

 All fields must be filled out 

Do you have a question that isn't answered here? Give us a call at (207) 947-6795 or contact us below!​

 All fields must be filled out 


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